We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leave a Review
Come in 2 weeks. Works fine. Very ergonomic. Its different is that flash drive keeps it exactly, unlike other adapters, who all hangs down. Product content.
Thanks to our Chinese friends!
Everything fine!
With the delivery Of Russian Air (27-42 days) parcel arrived to operate for 17 days!
5000 stars store!!!!!!! Adapter pleased. Now easily I can print out the necessary documents directly from the phone, or quickly throw files from phone to stick. Super! Adapter small, but is included shnurochek. In General, I'm happy. The first order from this seller. Always quality goods on top. Fast shipping. Worthy Of original packaging. Even the package from this seller company. So definitely recommend. Great seller. Thank You very much!!!
Different adapter. Easy to use. Easily and quickly throws the information. Shipping 3 weeks.
All the fun. Works.
Take a second time. The quality is good. First adapter had to give friend.
I will not use it, it is useless to plug it in, so I contacted the store, and the seller asked me to check whether there is OTG function in my phone. I found this function in my phone Settings and turned it on, and then I can use this product normally.
Soon received, the store's logistics is very good, I use this little thing to read the photos in my usb drive, it can achieve that function, very good
I love this little thing, it's so powerful, it allows me to use my keyboard to type on my tablet, very quickly
The store told me that I need to turn on the OTG function of my phone before I can use it. Good
Good store, I also bought mobile phone stand, the quality is very good, I believe your things are all great, the OTG can use the keyboard and mouse normally, I can use tablet computer.
My mobile phone can be used after being plugged in. I use it to connect the U disk, which is very fast to read. I can watch movies in the U disk, and it is also very convenient to type with the keyboard.
Delivery three weeks, for which a special thank you. Satisfied with the order, which is what all desire